Shipping Policy

Last Updated: June 2026

At SkinAura, we are committed to delivering your skincare products safely and on time across Pakistan.

Shipping Coverage

We currently deliver to all major cities and most areas across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, we may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for eligible locations.

Please ensure someone is available to receive the order at the provided delivery address.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where applicable) so you can monitor your shipment.

Incorrect Address

Please ensure your shipping information is accurate. SkinAura is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments

While we work with trusted courier partners, unexpected delays may occur. If your order has not arrived within the estimated delivery period, please contact our customer support team, and we will assist you in tracking your shipment.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the package and product so we can investigate and assist you promptly.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.

Thank you for shopping with SkinAura.